Privacy Policy

How we collect, use and protect your personal information

Last updated: 22 September 2026

Mobile Units Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or use our online forms.

For the purposes of UK data protection law, the data controller is:

Mobile Units Ltd
Company No. 11154002
16 Aurillac Way
Retford, Nottinghamshire
DN22 7PX
United Kingdom

Email: info@mobileunits.co.uk
Telephone: +44 7551 398823
Website: mobileunits.co.uk

1. Information We Collect

We may collect personal information that you provide directly to us when you contact us or submit a form through our website.

This may include:

first name;
last name;
email address;
telephone number;
company or organisation name, where provided;
information included in your message or enquiry; and
any other information that you choose to provide to us.

You are not required to actively provide contact details simply to browse our website. However, limited technical information may be processed automatically as described in Section 3.

However, certain information may be required if you wish to contact us, request information, obtain a quotation or make an enquiry about our products or services.

2. Contact Forms and Enquiries

When you submit a contact form or otherwise contact us, we use the information you provide to:

respond to your enquiry;
provide information about our products and services;
prepare quotations or discuss potential orders;
communicate with you regarding your request;
provide customer support; and
maintain appropriate records of our communications.

Depending on the nature of your enquiry, our lawful basis for processing this information may be:

steps taken at your request before entering into a contract, where your enquiry relates to a potential purchase, quotation or contractual arrangement; or
our legitimate interests in responding to business enquiries, communicating with prospective or existing customers and operating our business.

We do not use information submitted through contact forms for unrelated marketing purposes unless there is an appropriate lawful basis to do so.

3. Technical and Website Data

When you visit our website, certain technical information may be processed automatically by our website, hosting provider or security systems.

This may include:

IP address;
browser type and version;
device type;
operating system;
date and time of access;
pages visited;
referring website;
technical logs; and
information relating to website errors or security events.

We may process this information where necessary for our legitimate interests in maintaining the security, availability, performance and proper operation of our website.

4. Google Site Kit

Our website uses Google Site Kit, a WordPress plugin provided by Google that allows us to integrate certain Google services with our website.

Depending on the services enabled on our website, these may include services such as:

Google Analytics;
Google Search Console;
Google Ads; and
other Google services available through Site Kit.

Google Site Kit itself is primarily used to connect and manage Google services. The type of information processed depends on which Google services are enabled.

Google Analytics

Where Google Analytics is enabled, and where you have given consent to analytics cookies, we may use Google Analytics to understand how visitors interact with our website.

This may include information such as:

pages visited;
approximate location;
device and browser information;
source of website traffic;
interactions with the website;
session information; and
other usage statistics.

We use this information to understand website performance and improve our website, products and services.

Analytics cookies and similar technologies are only activated where required consent has been obtained through our cookie consent system.

Google Advertising Services

Where Google Ads, advertising measurement, remarketing or other advertising services are enabled, Google may process information about website visits and interactions for advertising or advertising measurement purposes.

Advertising and marketing cookies are only activated where you have provided the appropriate consent.

If advertising services are not enabled on our website, no advertising cookies are intentionally used by us for this purpose.

Google may process information on servers located outside the United Kingdom. Where personal information is transferred internationally, appropriate legal safeguards are used where required by applicable data protection law.

For more information about how Google processes information, please refer to Google’s own privacy documentation.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Cookies are small files stored on your device that can be used to provide website functionality, remember preferences, measure website usage and, where applicable, support advertising services.

We divide cookies into the following categories.

Necessary Cookies

Necessary cookies are required for the website to operate correctly and securely.

They may be used for purposes such as:

website security;
session management;
remembering cookie consent preferences;
providing essential website functionality; and
ensuring the website operates correctly.

Necessary cookies cannot normally be disabled through our cookie consent tool because the website may not function correctly without them.

Where permitted by applicable law, these cookies do not require your consent.

Analytics Cookies

Analytics cookies help us understand how visitors use our website.

They may collect information about:

pages visited;
time spent on pages;
website navigation;
traffic sources;
device types; and
general website usage.

We may use Google Analytics for this purpose.

Analytics cookies are optional and are activated only where the required consent has been provided.

Advertising and Marketing Cookies

Where advertising services are enabled, advertising or marketing cookies may be used to measure advertising performance, understand conversions or provide more relevant advertising.

These cookies may be provided by third-party services such as Google.

Advertising and marketing cookies are optional and are activated only after you have provided the required consent.

6. Cookie Consent and Managing Your Preferences

When you first visit our website, you may be presented with a cookie consent banner.

The banner allows you to manage the categories of cookies that you wish to allow.

Depending on the configuration of our website, you may be able to:

accept all optional cookies;
reject optional cookies;
allow analytics cookies;
allow advertising or marketing cookies; and
customise your cookie preferences.

Necessary cookies remain enabled where they are required for the website to operate.

Your cookie preferences are stored so that the website can remember your selection.

You can change or withdraw your consent at any time.

A floating cookie preferences button is available in the bottom-left corner of the website. You can use this button at any time to reopen the cookie settings and change your preferences.

Withdrawing your consent does not affect the lawfulness of processing carried out before consent was withdrawn.

You can also manage or delete cookies through your web browser settings. Blocking certain cookies may affect the functionality of some parts of the website.

7. Consent Management

We use Flexible Cookies to display our cookie consent banner and manage cookie preferences.

The consent system records or remembers the choices you make so that your selected preferences can be applied during subsequent visits, subject to the configuration and duration of the relevant consent cookie.

The consent mechanism is configured to manage optional analytics and advertising technologies in accordance with your consent preferences, where consent is required.

8. Who We Share Information With

We may share personal information with trusted service providers where this is necessary to operate our website or business.

These may include:

website hosting providers;
email and communications providers;
website maintenance and IT service providers;
analytics providers;
Google, where Google services are enabled;
professional advisers, such as accountants or legal advisers, where necessary; and
government authorities, regulators or law enforcement bodies where disclosure is required by law.

Service providers acting on our behalf are only permitted to process personal information as necessary to provide their services and subject to applicable data protection requirements.

We do not sell personal information to third parties.

9. International Data Transfers

Some of the service providers used by our website, including Google and other technology providers, may process information outside the United Kingdom.

Where a transfer of personal information outside the UK is considered a restricted transfer under UK data protection law, we take reasonable steps to ensure that an appropriate transfer mechanism or safeguard is in place.

Depending on the circumstances, this may include applicable UK adequacy regulations, contractual safeguards or another legally recognised transfer mechanism.

You may contact us using the details below if you would like further information about the safeguards used for international transfers of your personal information.

10. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Contact form submissions and business enquiries will normally be retained for up to 24 months after our last meaningful communication with you, unless:

an enquiry results in a customer relationship or contract;
we are required to retain information for legal, tax, accounting or regulatory purposes;
the information is required to establish, exercise or defend legal claims; or
there is another legitimate reason to retain the information for a longer period.

Where an enquiry results in a transaction or contractual relationship, relevant records may be retained for longer in accordance with applicable legal, accounting and business record-keeping requirements.

Analytics information is retained in accordance with the retention settings configured within the relevant analytics service.

Cookie consent information and preferences are retained for the period necessary to remember and demonstrate your cookie choices, after which consent may be requested again where appropriate.

11. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

unauthorised access;
accidental loss;
misuse;
alteration;
disclosure; and
destruction.

Access to personal information is limited to people and service providers who reasonably require access for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

12. Your Data Protection Rights

Depending on the circumstances and the lawful basis on which we process your information, you may have the right to:

request access to the personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of your personal information;
request restriction of processing;
object to certain types of processing;
request transfer of your information where the right to data portability applies; and
withdraw your consent where processing is based on consent.

Your right to object: Where we process your personal information on the basis of our legitimate interests, you have the right to object to that processing in certain circumstances. Please contact us if you wish to exercise this right.

Where processing is based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in this Privacy Policy.

We may need to verify your identity before responding to certain requests.

13. Automated Decision-Making

We do not use information submitted through our website contact forms to make solely automated decisions that produce legal or similarly significant effects on individuals.

14. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information to it.

15. Children’s Privacy

Our website and services are intended primarily for businesses and adults interested in our products and services.

We do not knowingly collect personal information from children through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

16. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can investigate and respond to your concerns.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

Further information about your rights and how to make a complaint is available on the ICO website.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

our website;
the services we use;
our data processing activities; or
applicable legal or regulatory requirements.

The latest version will be published on this page and the “Last updated” date will be amended accordingly.

18. Contact Us

If you have any questions about this Privacy Policy, our use of personal information or your data protection rights, please contact: